Gigabyte does not honor their warranties. I will never buy a product from them ever again. For Gigabyte and their worst support I've ever seen, I'm not going to purchase their products again of course. Their customer service is the worse I've ever seen.
I can't believe how shockingly bad the service is. EDIT: They eventually replied after 19 days, the response is below. Laptop is slim, and very light, hence makes it easy to travel.
I was only told that the memory that worked for two years was incompatible with the motherboard. This review goes to info gigabyte. I'm not happy at all with my purchase, As I hate to be fooled this way by both the companies. RMA - claim that I damaged the screen My screen started having lines down over it, and I sent it for repair.
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I have to say, on the basis of this one time, I am prepared to say that Gigabyte's support is brilliant. Write a review. He gives me info to RMA. My motherboard went bad and I had to send it back for a RMA. Transfers me back to the CSR guy first guy I talked to. I purchased an x7v7 close to when it first came out. If you go to the Aorus website the front page has a link to a 90 day extension of your warranty. W anchors away.
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My screen started having lines down over it, and I sent it for repair. Terrible Terrible, woeful, makes me sick. Don't buy their laptops. Overview Reviews About.
W anchors away. Horrible Customer Service The second time it threw the same time out message but let me continue but it defaulted to declining the repair due to it being "out of warranty". Instead of shipping it back to my house, they shipped it to the other side of the country and they said they were unable to get it back.